Space Ace Bulk 80% Alcohol Hand Sanitizer

Q: Is this stuff real hand sanitizer?

A: Very much! We did all the proper research, consulted some experts and are manufacturing this product to the stringent World Health Organization guidelines which you can see here: https://www.who.int/gpsc/5may/Guide_to_Local_Production.pdf — If you’re buying hand sanitizer anywhere else make sure it follows these guidelines!

Q: Is this a liquid or a gel?

A: Our product is a liquid. It’s water thin. We’re manufacturing it exactly to the World Health Organization standards for maximum effectiveness. Gels like aloe vera can make sanitizers less effective. This is the same type of product that a field surgeon would use if they didn’t have access to soap and hot water.

If you’re looking to put this into smaller bottles it can help to add a sprayer. Or you can just pour a little bit in the palm of your hand like we do.

Q: Why is it cheaper now? What happened?

A: We’re working to push the price down as low as possible so more people can afford to have plenty of sanitizer. We’re buying our ingredients by the truckload now and that bulk savings helps us offer a more affordable product. We’re in this to help.

Q: Do you make smaller bottles?

A: Sure do! Check out our Littles and Tinies right here: click!

Q: I used to get hand sanitizer so much cheaper at Costco! Why is this so expensive? ARE YOU PRICE GOUGING?

A: Companies like Purell get giant savings from economies of scale. We’re a very small outfit that has to buy materials at retail prices. Plus, because of the pandemic, all of the pieces that go into this are super marked up by the manufacturers. For example, we had to pay 80% over standard for our truckload of alcohol.

Q: Okay, so then how did you price this? 

A: The price for this product is just the cost of materials and production plus a fair margin so we can keep doing it. We have to pay for things like our facility where we produce it, safety gear to produce it in a sanitary environment, equipment to handle it and about a million other little things. We’re doing our best to offer this as cheaply as possible.

Q: Why then are you doing all of this?

A: It’s a pandemic! A global pandemic! We wanted to find a way to help out rather than just sitting still. We’re good at systems and processes so this is the best idea we had to give back to our community. Stuff like hand sanitizer can actually save lives now.

Plus, we’re a small business that can’t do anything since our buses are parked. We’re trying our best just to keep our head above water and stay in business so we can serve you after this whole thing blows over.

Q: Are you actually going to ship my sanitizer?

A: Yep! We’ve shipped thousands of bottles so far and we’re shipping more each day. Right now we are shipping all orders placed before 4:00PM EST on business days. We’ve been in business since 2011 and we’re all about keeping our promises.

Q: Can I get a refund if I don’t use mine?

A: Nope. Because it's a personal care product there aren’t any refunds on this product except if yours was somehow damaged in shipping. If yours shows up damaged, send us a picture to help@thedetroitbus.com and we’ll get it replaced.

Q: I’ve got some questions about this. Who can I talk to?

A: You bet! The best way is to email us at help@thedetroitbus.com so we can respond to you quickly. You can also call us at 313-444-2871.